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AI agents for freight forwarders

FREIGHT RUNS ON RELATIONSHIPS. NIMBLE RUNS THE REST.

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Quoting, documents, follow-up — handled inside the email and systems you already use, so you take on more business without scaling headcount.

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5000+

Monthly quotes handled

1 Day

From kickoff to live

24/7

Working your lanes

1

The Problem

Your freight team is doing too much work by hand.

A day on a freight desk, split across the jobs that have to get done before anything moves.

  1. Quoting & pricing54%
  2. Document drafting28%
  3. Chasing & follow-up10%
  4. Relationships6%
  5. Winning new business2%

Leave that to Nimble

2

Powered by Nimble

More time. More freight. More business.

Quotes and documents arrive prepared from your own rates and history. Your team reviews and approves in minutes, and the hours that used to go into pricing go into customers instead.

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3

How it works

One rate request in. A sourced quote out.

  1. 01Request lands

    In09:14

    Meridian Logistics

    ops@meridianlogistics.com

    Rate request

    Morning — what can you do on 6 pallets, Chicago → Frankfurt, cargo ready Sep 22? Two of them are 180cm and won't stack. Usual terms. We've had 4.90 from someone else so keep it sharp, and I need it back today.

  2. 02Read against your records

    Read against your records

    09:17
    Account terms
    EXW · DAP Frankfurt
    Account history
    Chargeable weight
    1,243 kg
    Enquiry + pallet profile
    Lane rates
    3 carriers current
    Your rate cards
    Margin band
    Germany air · 12–14%
    Your pricing policy
    This account
    8 of last 10 won
    Quote history

  3. 03Quote drafted

    Out09:19

    Quote drafted

    Q-2384Needs review

    Lufthansa CargoRecommended

    ORD → FRA · direct · 2 days · valid to Sep 30

    $5,180

    $4.17/kg · margin 13.5%

    United Cargo

    ORD → FRA · direct · 3 days · valid to Sep 28

    $4,760

    $3.83/kg · margin 12.8%

    Turkish Cargo

    ORD → FRA · via IST · 5 days · valid to Sep 30

    $4,215

    $3.39/kg · margin 12.1%

    Nimble judgement

    09:19

    From your own history

    Their 4.90 is a one-stop rate. The last two times Meridian took one-stop on this lane they came back on the transit — direct is quoted first, with the cheaper routing left in so the choice is theirs.

    Flagged for a person

    Chargeable weight assumes the two 180cm pallets travel unstacked. Worth a line back to confirm — it moves the price either way.

  4. 04Approved & sent

    Approved and sent

    Meridian Logistics09:24
    Q-2384Lufthansa Cargo · ORD → FRA · $5,1803 options quoted
    1. 09:19

      Prepared by Nimble

      Three carriers priced from your rate cards, margin applied from your policy, five sources cited.

    2. 09:19

      Held for review 1 flag

      Nothing leaves the building on its own. The unstacked-pallet assumption was raised for a person to settle.

    3. 09:24

      R. Kaur approved it

      Confirmed the pallets travel unstacked. Price unchanged, Lufthansa kept as the recommendation.

    4. 09:24

      Sent to ops@meridianlogistics.com

      Ten minutes from the request landing. Written back to the account against Q‑2384.

And the whole file through

Document preparation

Export declarations and shipping instructions filled from the invoice, packing list and booking thread, every field cited.

Tender pricing

Bid packs priced off your rate cards, gaps requested from carriers and chased, returned in the customer’s template.

Operational intelligence

Plain questions about your own desk — win rates, where you’re losing, which accounts moved — answered with sources.

Customer correspondence

Status chases, booking confirmations and the back-and-forth around a shipment, drafted from the live thread and the account behind it.

4

Control

Move the line as far as you like.

You approve everything

  • Quote drafting
  • Document drafting

TAKE OVER AT ANY STAGE

WIN MORE AT EVERY ONE

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Keep a record behind every number.

Trust

6

Every value shows its source

A price, a customs field, a follow-up — each one carries the mail, invoice or rate card it came from. Nothing is asserted without a receipt.

Every action is logged

What was prepared, what was approved, by whom and how quickly. The first real view of your floor, and it builds itself.

Every decision explained

Why a quote landed at that margin, and what it was priced against. Reasoning your team can inspect, argue with, and overrule.

Your data stays yours

Open weight model, tenant-isolated storage, nothing shared across companies, and never used to train for anyone else. Export anytime.

7

Getting started

Go live in a day.

  1. Works on top of your inbox

    Outlook or Gmail, connected in minutes. Nothing changes about how your customers reach you, or how your team reads their mail.

  2. Writes back to your existing systems

    CargoWise and the systems around it. Quotes, bookings and jobs written back automatically — your systems stay your system of record.

  3. Prices every quote off current rates

    Contract cards, carrier portals and broker mail, pulled together on every enquiry and kept current as tariffs move.

  4. Turns house rules into live policy

    The tariffs, margin bands and standing instructions living in files and in people's heads, applied on every quote the whole team sends.

AI agents for freight forwarders

SEE NIMBLE ON YOUR LANES

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